Online Privacy Policy

Financial Privacy Policy (included below)
  

Online Privacy Policy

(applicable to all website users)
Effective 1/01/2014 

Thank you for visiting the official website of Mitsubishi Motors Credit of America, Inc. and MMCA Lease Ltd (MMCA). During your visit, respecting your privacy is of the utmost importance to us. This privacy policy applies to MMCA and its affiliated web properties, including but not limited to mitsubishicredit.com. Please read this policy thoroughly to know your rights. By using this website, you have signified your acceptance of this Online Privacy policy. If you do not agree, please do not use the MMCA website. 

Normal Website Usage
Information regarding normal website usage is never provided to any company outside of the MMCA family and/or our marketing partners. Our website is made available to you to provide information about our products and services. Upon entering the MMCA website, certain visitor information is recorded by our Internet servers. This information is used to provide an enhanced online experience for you, the visitor. We do not collect or store any personally identifiable information about you during normal website usage. The only information we collect during normal website usage is the name of your Internet service provider, the website that referred you to us, the pages you request and the date and time of those requests. This information is used to generate statistics and to measure site activity to improve the usefulness for visitors. To track this information, you may be issued a "cookie" which helps track your "session" while online. During normal website usage we do not collect or store any personally identifiable information such as name, mailing address, email address, phone number or social security number, except as provided below. 

Personal Information Usage
In some situations, you may voluntarily provide your personal information in connection with accessing your account information, updating your account, making payments, submitting inquiries to MMCA or the webmaster, etc. This allows us to provide you with services or information, and enables us to offer a customized experience. Your personal information may also be used to help us develop new products and services to meet your needs. Potential information that could be collected and stored, if provided by you, is as follows: personally identifiable information (name, address, city, state, zip code, telephone, cell phone, email address, and social security number); vehicle information (make, model, year, originating dealership, dates of ownership or lease, and vehicle identification numbers); banking information (routing number, banking account number); and information we receive from you about your transactions with us (account balances, payment history, or account activity) 

If you are a non-customer, we do not disclose personally identifiable information about you except as permitted by law. If you are our customer, we do not disclose personally identifiable information about you except as permitted by law and our applicable Financial Privacy Policy. 

User Tracking
We are unable to respond to "do not track" signals or similar tools and settings. We do not allow third parties to collect personally identifiable information about your online activities when you use this Website. 

Changes to Our Online Privacy Policy
As permitted by law, MMCA may change this Online Privacy Policy and provide notice by posting a revised policy on this website. Your continued use of this website after a revised Online Privacy Policy has been posted signifies your acceptance of the revised Online Privacy Policy. 
  

Financial Privacy Policy

(applicable to customers of Mitsubishi Motors Credit of America, Inc. and MMCA Lease Ltd.) 

WHAT DOES MITSUBISHI MOTORS CREDIT OF AMERICA, INC. ("MMCA") DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number and transaction and loss history
  • transaction history and credit history
  • account balances and payment history

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Mitsubishi Motors Credit of America, Inc. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information


For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Does MMCA share? Yes
Can you limit this sharing? No

For our marketing purposes – to offer our products and services to you
Does MMCA share? Yes
Can you limit this sharing? No

For joint marketing with other financial companies
Does MMCA share? Yes
Can you limit this sharing? No

For our affiliates everyday business purposes –information about your transactions and experiences
Does MMCA share? Yes
Can you limit this sharing? No

For our affiliates everyday business purposes –information about your creditworthiness
Does MMCA share? No
Can you limit this sharing?  We don't share 

For our affiliates to market to you
Does MMCA share? Yes
Can you limit this sharing? Yes

For nonaffiliates to market to you 
Does MMCA share? Yes
Can you limit this sharing? Yes

To limit our sharing

Call 1-866-488-8478 – our menu will prompt you through your choice(s) 

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Call 1-866-876-3018 or Contact Us by Email www.mitsubishicredit.com/contact 

Who is providing this notice?

Mitsubishi Motors Credit of America, Inc. and MMCA Lease Ltd.

How does MMCA protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 

Our customer's information is accessible only by appropriate personnel who have a business need for the information. We provide training and communication programs to educate our personnel about the meaning and requirements of this privacy notice.

How does MMCA collect my personal information? 

We collect your personal information, for example, when you:
  • make a payment on your account
  • apply for retail or lease financing
  • provide account information
  • provide contact information
  • provide employment information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. 

Why can't I limit all sharing?

Federal law gives you the right to limit only: 
• sharing for affiliates' everyday business purposes-information about your creditworthiness 
• affiliates from using your information to market to you 
• sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law 

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account. 


Definitions

Affiliates 
Companies related by common ownership or control. They can be financial and nonfinancial companies.
• Our affiliate is a non-financial company Mitsubishi Motors North America, Inc.

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
• Nonaffiliates we share with can include Mitsubishi Franchise Dealerships.

Joint Marketing 
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
• Our joint marketing partners include Mitsubishi Franchise Dealerships.

Other important information 

Vermont Residents We will not share any of the personal information that we collect about you without your express written consent, except as otherwise explained in this notice.

California Residents You may limit sharing as described above as well as exercise the opt-out choice in the Supplement for California Residents. Please refer to our separate California notice for further instructions.

Texas Residents Mitsubishi Motors North America, Inc. is licensed and examined by the State of Texas and by state law is subject to regulatory oversight by the Office of Consumer Credit Commissioner. Any consumer wishing to file a complaint against Mitsubishi Motors North America, Inc. should contact the Office of Consumer Credit Commissioner through one of the means indicated below: In person or U.S. Mail: 2601 North Lamar Boulevard, Austin, Texas 78705-4207. Telephone No.: 1-800-538-1579. Fax No.: 1-512-936-7610. E-mail: consumer.complaints@occc.state.tx.us. Website:www.occc.state.tx.us.